Posted Date : September 01,2022
Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID : SW-60997
Government Authority located in Indiana; USA based organization looking for expert vendor for support ticketing system.
[A] Budget: Looking for Proposals
[B] Scope of Service:
(1) Vendor needs to provide support ticketing system
- Replacing its current support ticketing system (SysAid) with a reliable, scalable, and easy-to-use platform to perform asset management, infrastructure monitoring, and customer support
- requires an integrated environment that provides customization and tools consolidation to optimize performance, reduce remediation times, and guarantees uninterrupted ITSM services
- The new system will allow for enhanced data collection, improved reporting capabilities, performance metrics, knowledge base sharing, asset management, and ITIL solutions.
(2) All the questions must be submitted no later than September 21, 2022.
(3) This is a brief information; Main RFP Document is not available on our website.
[C] Eligibility:
Onshore (USA organization Only)
[D] Work Performance:
Performance of the work will be Offsite. Vendor needs to carry work in their office premises.
Budget :
Deadline to Submit Proposals: October 07,2022
Cost to Download This RFP/RFQ/RFI/Solicitation/Tender/Bid Document : 5 US$
Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID : SW-60997
Government Authority located in Indiana; USA based organization looking for expert vendor for support ticketing system.
[A] Budget: Looking for Proposals
[B] Scope of Service:
(1) Vendor needs to provide support ticketing system
- Replacing its current support ticketing system (SysAid) with a reliable, scalable, and easy-to-use platform to perform asset management, infrastructure monitoring, and customer support
- requires an integrated environment that provides customization and tools consolidation to optimize performance, reduce remediation times, and guarantees uninterrupted ITSM services
- The new system will allow for enhanced data collection, improved reporting capabilities, performance metrics, knowledge base sharing, asset management, and ITIL solutions.
(2) All the questions must be submitted no later than September 21, 2022.
(3) This is a brief information; Main RFP Document is not available on our website.
[C] Eligibility:
Onshore (USA organization Only)
[D] Work Performance:
Performance of the work will be Offsite. Vendor needs to carry work in their office premises.
Budget :
Deadline to Submit Proposals: October 07,2022
Cost to Download This RFP/RFQ/RFI/Solicitation/Tender/Bid Document : 5 US$