(1) Vendor needs to provide licensing system modernization. • My License Office (MLO) is our back–office system where staff process new applications and renewals. MLO was coded in Java and is hosted on premises.• My License Online Services, and eGov are our public facing sites where the public can apply for new licenses and renew existing licenses. eGov is a Legacy .NET application. We are transitioning to Online Services which is an Azure application hosted in the cloud.• My License Verification is a public facing website where license lookups are performed. It is .NET and hosted on premises.• My License Mobile is inspection software used by our compliance officers to do inspections of Pharmacies, Funeral Homes, and Beauty Culture Salons. Mobile uses .NET 2.0 and we are initiating a project to replace it with an Azure cloud application.• Ability to upload, filter, search, download, bulk upload and download, and apply metadata to files.• Low and no code user interface from admin perspective• Personal portal and dashboard based on user accounts. User and group–based notifications.• Ability to connect to data mart, import and export query, scheduled reports, ad–hoc, report publishing for public visibility or internal use.• GIS mapping for CSR and pharmacy locations.• E–filing system for new cases/documents• Case intake (file stamping, case # assignment, document association, public access) in system• Tracking of contact information for parties/attorneys• Public facing search function (CCS, visible documents, filtering by case type)• In–system calendaring• Filtering of case inventory (facilitating prioritization of case types)• API connector to AG systems(2) All questions must be submitted no later than July 8, 2024.
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