(1) Vendor needs to provide non-emergency medical transportation services to the government authority located in Indianapolis, IN.
- The broker shall establish a positive and collaborative working relationship with other state contractors associated with the health coverage programs i.e., the managed care entities the fiscal agent, the eligibility broker, and any monitoring contractor.
- Services are to be provided throughout the state for all eligible medicaid members and include but are not limited to specialized motor vehicles, common vehicles, public transit, fixed route including bus and train, personal mileage reimbursement, companion program mileage, taxi and livery, wheelchair accessible taxi and livery, invalid coach, ground and air ambulance, commercial air, group or shared rides, and volunteers.
- Disaster recovery plans
- Business continuity and contingency plans
- Facility plans
- Other related documents as identified by the State
-The state and the broker will mutually agree on reasonable recovery point objectives and recovery time objectives reflective of the state's business requirements and the critical nature of the broker's systems and services.
(2) A pre-bid conference will be held on January 3, 2023.
(3) All questions must be submitted no later than January 10, 2023.
(4) The contract will be four years.
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