Posted Date : October 19,2022
Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID : INSU-1872
Government Authority located in Indianapolis, Indiana; USA, based organization looking for expert vendor for unemployment insurance payment distribution services.
[A] Budget: Looking for Proposal
[B] Scope of Service:
(1) Vendor needs to provide unemployment insurance payment distribution services who have recently lost their job, a temporary weekly stream of income that helps with daily living expenses until they can find a new job to the government authority located in Indianapolis, IN.
- distributing payments, managing account records, ensuring appropriate security measures and fraud detection methods are employed over the course of the Contract, providing customer service functionalities, and assisting with marketing efforts
- content and frequency of a report showing the number of claimant interactions via contact center, web visits, or other mechanism to assist DWD in determining the level of satisfaction with the payment distribution program
- ensure that any website, web portal, browser plug-ins, or provided software for all transactions and functions (e.g., file transfers, reporting, status review, etc.) are compatible with Microsoft Windows 10 and greater, Microsoft Edge and greater, Safari, and the latest version of Google Chrome.
(2) A pre-proposal conference will be held on October 26, 2022.
(3) All questions must be submitted no later than October 28, 2022.
[C] Eligibility:
- Onshore (USA Organization Only);
[D] Work Performance:
Performance of the work will be Offsite. Vendor needs to carry work in their office location.
Budget :
Deadline to Submit Proposals: December 12,2022
Cost to Download This RFP/RFQ/RFI/Solicitation/Tender/Bid Document : 5 US$
Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID : INSU-1872
Government Authority located in Indianapolis, Indiana; USA, based organization looking for expert vendor for unemployment insurance payment distribution services.
[A] Budget: Looking for Proposal
[B] Scope of Service:
(1) Vendor needs to provide unemployment insurance payment distribution services who have recently lost their job, a temporary weekly stream of income that helps with daily living expenses until they can find a new job to the government authority located in Indianapolis, IN.
- distributing payments, managing account records, ensuring appropriate security measures and fraud detection methods are employed over the course of the Contract, providing customer service functionalities, and assisting with marketing efforts
- content and frequency of a report showing the number of claimant interactions via contact center, web visits, or other mechanism to assist DWD in determining the level of satisfaction with the payment distribution program
- ensure that any website, web portal, browser plug-ins, or provided software for all transactions and functions (e.g., file transfers, reporting, status review, etc.) are compatible with Microsoft Windows 10 and greater, Microsoft Edge and greater, Safari, and the latest version of Google Chrome.
(2) A pre-proposal conference will be held on October 26, 2022.
(3) All questions must be submitted no later than October 28, 2022.
[C] Eligibility:
- Onshore (USA Organization Only);
[D] Work Performance:
Performance of the work will be Offsite. Vendor needs to carry work in their office location.
Budget :
Deadline to Submit Proposals: December 12,2022
Cost to Download This RFP/RFQ/RFI/Solicitation/Tender/Bid Document : 5 US$